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WHAT IS 'TEAM
LEARNING'? |
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 | Team learning is more
than individuals on a team who are continuously learning and upgrading
their skills. It's also more than team members who are skilled at
teaming - at being an effective team. |
 | Team learning is the
systematic ability of team members to raise their "collective
IQ." That is, a team which has acquired this capacity for a
special type of learning:
 | has vocabulary,
norms and procedures for challenging and changing its own
assumptions; |
 | has tools for seeing
the bigger picture of what is going on in its part of the system,
and can communicate that to other parts of the system |
 | has mastered the
disciplines of listening to one another, inquiring about
underlying assumptions, and of slowing conversations down in order
to reduce errors, establish shared vision and achieve results
faster. |
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WHEN IS TEAM LEARNING IS NEEDED? |
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The
following behaviors characterize teams that could benefit from a Team
Learning Lab:
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Only
some team members take ownership for team results, for how well
the team is functioning, or for the team’s learning and
improvement |
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Some
members’ contributions are ignored, stifled or discounted |
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One
or more members feel uncomfortable expressing his/her ideas |
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One
or more team members complain about how the team is doing, or
about the team leader, but fail to give their feedback to the
leader or to the team |
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Attempts
to collaborate are overshadowed by what individual “stars” contribute
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Team
members do not
feel free to challenge other members’ assumptions
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WHAT IS A
'TEAM LEARNING LAB'? |
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 | The Team Learning Lab (TLL)
is a modular, group-based program designed for intact teams.
Implementation can be completed in a flexible manner in the work
place. TLL materials comprise a self-paced team manual, a Coach Guide,
and two video cassettes featuring commentary by Peter Senge,
discussion of the team learning experience at Ford by former
executives Nick Zeniuk and Fred Simon, and a series of vignettes
illustrating various team learning concepts. |
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TEAM LEARNING
LAB FORMAT |
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 | The Team Learning Lab is
a flexible, 16-to-32 hour program [see
note 1] comprised
of four modules:
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Module
1: Understanding Mental Models
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helps
participants recognize and understand their “mental
models” |
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helps
participants learn how to create open, honest, and meaningful
conversations through tools such as the Left Hand Column,
Ladder of Inference, and Advocacy and Inquiry Protocols. |
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Module
2:
Applying Systems Thinking
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uses
Systems Mapping and archetypes to enable people to describe
work situations, have meaningful dialogue about them, and
begin creative problem-solving. |
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Module
3:
Creating Shared Vision
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guides
participants in building a shared vision for the future. |
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building
on skills participants learn in Modules 1 and 2, Module 3
helps participants to get off the problem-solving treadmill
and to leverage their efforts at bringing about systemic
change. |
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Module
4: Using
the Tools
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integrates
all the tools previously learned to create an Alignment
Matrix.
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The
Alignment Matrix identifies specific outcomes and daily
tasks needed to be accomplished to achieve results, and
helps to align the work people do with their shared
vision. |
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Inhibitors
and enablers of these goals are addressed. |
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Leverage
points are identified (by focusing on systemic
structures). |
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uses
the Alignment Matrix to create a “Roadmap for Group
Success.” |
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Delivery
Format:
 | In a typical Team
Learning Lab, team members meet for four to eight half-day (i.e.,
4-hour) sessions, spaced from one to two weeks apart. |
 | Additional sessions
can be scheduled if team members feel they want additional
practice time, or if they want in-depth study of a particular
topic (such as Emotional Intelligence or “Personal
Mastery”). |
 | Supplemental
materials to the Team Learning Lab Manual can be supplied (such as
readings from the Fifth Discipline Fieldbook or similar articles
for discussion and learning). |
 | Module 3 may be
followed by a one-day “Levels of Perspective” gap analysis,
team visioning, and action planning exercise. |
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ADDITIONAL
DESCRIPTION |
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The
TLL process allows learning teams to conduct their own
"training" in short increments of time -- preferably over
the course of weeks -- scheduled to minimize impact on work
flow.
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Sessions
are designed to be self-facilitated by team members themselves,
supported by a team learning coach. |
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Teams
not only learn the content of Senge's Five Disciplines, but – by
learning it as a team – they strengthen their team bond and get
practice they need in reflection, discussion, and working
effectively together. |
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TLL
helps change the culture of a team so that team members
practice team learning behaviors. |
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Team
members first learn – then practice together, some basic
organizational learning principles.
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They
focus on gaining an understanding of their own mental models and
learn how to create open, honest, meaningful conversations with
others using tools such as the Left-Hand Column, the Ladder of
Inference, and Advocacy and Inquiry Protocols. |
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Team
members then learn about and practice systems thinking, making
direct application to issues currently relevant to the team. |
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Once
team members have some specifics tools and have practiced applying
these skills to their own work, they then tackle creating a shared
vision.
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The
team vision is critical in helping the team identify the specific
outcomes necessary for achieving their vision. Identifying
outcomes helps focus the team on examining their tasks – what
they’re doing now that helps achieve the vision, tasks they’re
doing that don’t contribute to their vision, what they’re not
doing, etc.
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 | Participants report that
what they like about the Team Learning Lab is that they are coached
through the program, not “taught.”
 | They work directly
with other team members applying new skills to current work
issues, and they do so with new ground rules for working together
in place. |
 | They |
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 | For product information
about TLL materials
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NOTE
1: It is potentially misleading to compare a 16-hour Team Learning Lab
to another 16-hour training program. Up to 50% of session delivery time is
spent holding discussions that are specifically focused on solving actual
problems that the team is currently experiencing. These discussions are
used then as the “laboratory” experience from which team members learn
how they are operating as a team. Potential clients for Team Learning Lab
should understand that only half the 16 hours, then, are
“non-productive” (in the short term).
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Leveraging
creativity and learning to accelerate change |
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2002-2010
Inflection Points |
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This page last modified
on 04/12/10 |
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